ULG has extensive expertise with a long history of success as a retail collection agency, inclusive of all industries, and we pride ourselves in our reputation of providing excellent customer service. Consumer debt recovery is subject to the Federal Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), as well as other state and local rules and regulations. To ensure compliance, our highly trained and licensed professionals are subject to continuous training, ensuring strict adherence to these applicable federal and state laws. We work retail accounts as often as legally allowed, and we report most debtors collection items to all major credit bureaus.